{"id":531,"date":"2015-09-15T14:31:36","date_gmt":"2015-09-15T14:31:36","guid":{"rendered":"https:\/\/anglocomprod.wpengine.com\/en\/get-a-quote\/faq-traitement-des-demandes\/"},"modified":"2023-05-12T11:10:47","modified_gmt":"2023-05-12T15:10:47","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/anglocom.com\/en\/get-a-quote\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

[et_pb_section bb_built=”1″ background_image=”https:\/\/anglocom.com\/wp-content\/uploads\/2016\/12\/texture-filtre.jpg” transparent_background=”off” background_color=”#000000″ allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” custom_width_px=”1080px” custom_width_percent=”80%” make_equal=”off” use_custom_gutter=”off” fullwidth=”off” specialty=”off” disabled=”off” custom_padding_tablet=”50px|0|50px|0″ custom_padding_last_edited=”on|desktop” inner_width=”auto” inner_max_width=”1080px” next_background_color=”#ffffff”][et_pb_row admin_label=”Row” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” use_custom_gutter=”off” gutter_width=”3″ padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”on” make_equal=”off” column_padding_mobile=”on” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial” width=”80%” max_width=”1080px”][et_pb_column type=”4_4″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_text admin_label=”Text” background_layout=”dark” text_orientation=”center” text_font=”Roboto Condensed||||” text_font_size=”80″ use_border_color=”off” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial” module_alignment=”center”]<\/p>\n

Frequently Asked Questions<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”on” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” make_equal=”off” use_custom_gutter=”off” fullwidth=”off” specialty=”off” disabled=”off” custom_padding_tablet=”50px|0|50px|0″ custom_padding_last_edited=”on|desktop” inner_width=”auto” inner_max_width=”1080px” prev_background_color=”#000000″ next_background_color=”#000000″][et_pb_row make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” use_custom_gutter=”off” gutter_width=”3″ padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”on” make_equal=”off” column_padding_mobile=”on” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial” width=”80%” max_width=”1080px”][et_pb_column type=”2_3″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_toggle admin_label=”Question 1″ title=”1. What are your areas of specialty?” open=”on” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial”]<\/p>\n

\nWe have experience in many fields<\/a>. We are often praised for our work on texts that address the general public.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Question 2″ title=”2. Who does the actual translations?” open=”off” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial”]<\/p>\n

\nWe have two complete in-house teams of translators, one that works into French and one that works into English. For other languages, we work with a hand-picked team of freelancers.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Question 3″ title=”3. What is your quality control process?” open=”off” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial”]<\/p>\n

\nYour text is translated by a member of our talented team of translators. A senior editor then does a line-by-line comparison with the original text to check for accuracy and style. After that, the initial translator verifies all edits, then reads the text through again and prepares it for delivery to you.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Question 4″ title=”4. How can I get a quote?” open=”off” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial”]<\/p>\n

\nComplete the quote form here<\/a>, attaching your files and providing any instructions. We will calculate a cost and confirm a delivery time. The actual work will not be started, however, until you provide your final approval.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Question 5″ title=”5. How fast can I get my translation back?” open=”off” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial”]<\/p>\n

\nAnglocom\u2019s business model is designed to provide fast turnaround for rush work. Many jobs arrive and leave on the same day. Tell us what your deadline is, and we will do everything in our power to meet it.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Question 6″ title=”6. How long have you been in business?” open=”off” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial”]<\/p>\n

\nAnglocom was founded in 1993.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Question 7″ title=”7. Is translation the only service you offer?” open=”off” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial”]<\/p>\n

\nRead about our complete line of services<\/a> here. Our main services are translation, copywriting, copyediting, and proofreading.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Question 8″ title=”8. Why are you called Anglocom?” open=”off” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial”]<\/p>\n

\nAnglocom was originally created to provide English-language services to francophone companies. Very quickly, however, clients started asking for the same services in French, so we expanded. Today you can call us Francocom if you want, or Franglocom, but you\u2019ll get the same high quality no matter which language you ask us to work in.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Question 9″ title=”9. What does your logo signify?” open=”off” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” background_position=”top_left” background_repeat=”repeat” background_size=”initial”]<\/p>\n

\nOur logo combines the English quotation mark with its French equivalent, the chevron. The Anglocom name stands between the two like a bridge between languages. The red color and rectangular shape suggest a computer button or a parcel stamped \u201crush.\u201d The logo was launched in 1995 and won a Graphisme Qu\u00e9bec design award in 1996.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_3″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_text admin_label=”Tweets et gazouillis pour des traductions qui chantent” background_layout=”light” border_style=”solid” background_position=”top_left” background_repeat=”repeat” background_size=”initial” module_alignment=”left” _builder_version=”3.0.80″ saved_tabs=”all” text_orientation=”left”]<\/p>\n

\"\"<\/a><\/h3>\n

Tweets et gazouillis pour des traductions qui chantent<\/h3>\n

A compendium of translation tips from Anglocom\u2019s Twitter feed.
\nLearn more ><\/a><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Tweets et gazouillis pour des traductions qui chantent” background_layout=”light” border_style=”solid” background_position=”top_left” background_repeat=”repeat” background_size=”initial” module_alignment=”left” _builder_version=”3.0.80″ saved_tabs=”all” text_orientation=”left”]<\/p>\n

\"\"<\/a><\/h3>\n

Les trucs d’anglais qu’on a oubli\u00e9 de vous enseigner<\/h3>\n
\n
\n

Written in French, this publication is intended for a francophone audience interested in learning more about English.
\nLearn more ><\/a><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”3.22″ background_color=”#000000″ custom_padding_tablet=”50px|0|50px|0″ transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}” prev_background_color=”#ffffff” inner_width=”auto” inner_max_width=”1080px” global_module=”2396″][et_pb_row global_parent=”2396″ column_structure=”1_2,1_2″ _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ global_parent=”2396″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”About us” global_parent=”2396″ _builder_version=”4.20.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” hover_enabled=”0″ use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

About us<\/h3>\n

At Anglocom, we actually have TWO core missions: deliver spot-on French for the Quebec market and provide reader-friendly English for the North American market. Learn more ><\/a><\/p>\n

[\/et_pb_text][et_pb_social_media_follow admin_label=”Social network” global_parent=”2396″ _builder_version=”4.16″ background_layout=”dark” border_radii=”on|100%|100%|100%|100%” link_shape=”circle” global_colors_info=”{}”][et_pb_social_media_follow_network social_network=”twitter” url=”https:\/\/twitter.com\/anglais” _builder_version=”4.16″ background_color=”#00aced” bg_color=”#00aced” global_colors_info=”{}” follow_button=”off” url_new_window=”on”] Twitter [\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”rss” url=”https:\/\/anglocom.com\/en\/feed\/” _builder_version=”4.16″ background_color=”#ff8a3c” bg_color=”#ff8a3c” global_colors_info=”{}” follow_button=”off” url_new_window=”on”] RSS [\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”linkedin” url=”https:\/\/ca.linkedin.com\/company\/anglocom” _builder_version=”4.16″ background_color=”#007bb6″ bg_color=”#007bb6″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”] LinkedIn [\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=”1_2″ global_parent=”2396″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Contact us” global_parent=”2396″ module_class=”no-link-color” _builder_version=”4.20.0″ vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ background_layout=”dark” z_index_tablet=”0″ text_text_shadow_horizontal_length_tablet=”0px” text_text_shadow_vertical_length_tablet=”0px” text_text_shadow_blur_strength_tablet=”1px” link_text_shadow_horizontal_length_tablet=”0px” link_text_shadow_vertical_length_tablet=”0px” link_text_shadow_blur_strength_tablet=”1px” ul_text_shadow_horizontal_length_tablet=”0px” ul_text_shadow_vertical_length_tablet=”0px” ul_text_shadow_blur_strength_tablet=”1px” ol_text_shadow_horizontal_length_tablet=”0px” ol_text_shadow_vertical_length_tablet=”0px” ol_text_shadow_blur_strength_tablet=”1px” quote_text_shadow_horizontal_length_tablet=”0px” quote_text_shadow_vertical_length_tablet=”0px” quote_text_shadow_blur_strength_tablet=”1px” header_text_shadow_horizontal_length_tablet=”0px” header_text_shadow_vertical_length_tablet=”0px” header_text_shadow_blur_strength_tablet=”1px” header_2_text_shadow_horizontal_length_tablet=”0px” header_2_text_shadow_vertical_length_tablet=”0px” header_2_text_shadow_blur_strength_tablet=”1px” header_3_text_shadow_horizontal_length_tablet=”0px” header_3_text_shadow_vertical_length_tablet=”0px” header_3_text_shadow_blur_strength_tablet=”1px” header_4_text_shadow_horizontal_length_tablet=”0px” header_4_text_shadow_vertical_length_tablet=”0px” header_4_text_shadow_blur_strength_tablet=”1px” header_5_text_shadow_horizontal_length_tablet=”0px” header_5_text_shadow_vertical_length_tablet=”0px” header_5_text_shadow_blur_strength_tablet=”1px” header_6_text_shadow_horizontal_length_tablet=”0px” header_6_text_shadow_vertical_length_tablet=”0px” header_6_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”]<\/p>\n

Contact us<\/h3>\n

276 Saint-Jacques\u00a0Street, Suite 900, Montreal, Quebec, Canada H2Y 1N3
Montreal: 514-780-1707<\/a>
Quebec City: 418-529-6928<\/a>
Toll free in Canada and US: 1-866-529-6928<\/a>
International: 1-418-529-6928<\/a><\/p>\n

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Frequently Asked Questions We have experience in many fields. We are often praised for our work on texts that address the general public. We have two complete in-house teams of translators, one that works into French and one that works into English. For other languages, we work with a hand-picked team of freelancers. 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